ABOUT US
Better, together.
The founders of Optave came together to realize a shared vision: Making customer support better for everyone.
From left to right: Mac (COO), Carlos (CEO) and Luigi (CTO)
Our Commitment
Together, we can make a difference.
We are committed to positively impacting agents, companies and consumers by building a technology that creates a win-win situation for everyone involved.
OUR STANDARDS
Agents
Must always be treated with respect and be fairly compensated for their efforts.
Customers
Must have higher returns from their increase in customer satisfaction than their spending
Team
Must have the confidence that they're making a positive impact in the world by their actions.
EMPOWERING PEOPLE
A future with humans partnering with A.I.
We believe the future of customer support is a partnership between humans and AI. Humans have the unique ability to learn, adapt, show empathy and understand others. Those unique capabilities, coupled with Artificial Intelligence, will enable anyone to become a “Super Agent,” enabling them to provide customer support better than was possible.
DIVERSITY NOTICE
A diverse and inclusive workplace is essential to our success
Diversity brings a range of perspectives, experiences, and skills that can help us innovate, grow, and succeed, and we are dedicated to fostering a culture of inclusion and respect that supports and empowers all of our employees.