ABOUT US

Better, together.

The founders of Optave came together to realize a shared vision: Making customer support a joy, not a chore.

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Our Commitment

Together, we can make a difference.

We are committed to bring a positive impact to the world with our creations, and to get there, every stakeholder matters:

OUR STANDARDS

Agents

Must always be treated with respect, and have a good user experience while operating our technologies.

Customers

Must have much higher returns by acquiring and utilizing our technology than their spending with it.

Team

Must have the confidence that they're making a positive impact in the world by their actions.

EMPOWERING PEOPLE

A future with humans partnering with A.I.

We believe the future of customer support is a partnership between humans and AI. Humans have the unique ability to learn, adapt, show empathy and understand others. Those unique capabilities, coupled with Artificial Intelligence, will enable anyone to become a “Super Agent,” enabling them to provide customer support better than was possible.

Our LEADERS

Meet our founding team

With over 25 years of combined work experience across many industries, including senior leadership roles.

Carlos Almeida

Co-founder and CEO

Calgary  🇨🇦

Oriol Martinez

Co-founder and CTO

Calgary  🇨🇦

DIVERSITY NOTICE

A diverse and inclusive workplace is essential to our success

Diversity brings a range of perspectives, experiences, and skills that can help us innovate, grow, and succeed, and we are dedicated to fostering a culture of inclusion and respect that supports and empowers all of our employees.